A.S. Tiles World (“we”, “us”, “our”) operates the A.S. Tiles World mobile application (the “App”), a vendor/customer-oriented e-commerce platform that allows registered shop owners and business customers to browse products, search and filter products, add products to a cart, place orders, and view their order history.
We respect your privacy and are committed to protecting the personal and business information that you provide while using our App.
By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use the App.
A. Account and Login Information
When you register or log in, we may collect:
- Mobile phone number
- OTP verification information
- Account or customer/vendor identification details
- Basic profile information associated with your account
Your mobile number is primarily used to identify your account, authenticate your login, and provide access to the App.
B. Business and Customer Information
Depending on the information required for account management and order fulfillment, we may collect information such as:
- Contact person name
- Mobile number
- Business-related details provided by you
- Other information that you voluntarily provide through your account or order
C. Product and App Usage Information
When you use the App, we may process information related to your activities, including:
- Products viewed or explored
- Applied filters
- Products added to or removed from the cart
- Cart quantities
- Orders placed
- Order details
- Order status
- Order history
- Other activities necessary to provide the App’s functionality
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Authenticate you using your mobile number and OTP
- Provide access to the App
- Display products and product information
- Enable product search, filtering, and browsing
- Maintain your shopping cart
- Process and manage product orders
- Maintain and display order history
- Comply with applicable legal and regulatory requirements
3. Order Information
When you place an order through the App, we may collect and process information necessary to manage and fulfill that order, including:
- Products ordered
- Product quantities
- Order number/reference
- Delivery information
- Order status
- Order history
- Other information required for processing the order
This information may be retained so that you can view your order history and so that we can maintain appropriate business and transaction records.
4. No Online Payments or Financial Transactions
The A.S. Tiles World App does not provide or process online payments or financial transactions within the App.
The App does not provide payment functionality through:
- Credit or debit cards
- UPI
- Net banking
- Digital wallets
- Payment gateways
- In-app payment services
We therefore do not collect or process your card number, CVV, UPI PIN, banking password, or similar payment credentials through the App.
The App is used for browsing products, adding products to the cart, placing product orders, and viewing order-related information. Any payment or settlement arrangement, if applicable, is handled separately from the App.
6. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Maintaining your account
- Processing and maintaining order records
- Providing customer support
- Meeting legal, accounting, tax, regulatory, or business requirements
- Resolving disputes
- Preventing fraud and maintaining security
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
8. Your Choices and Rights
Depending on applicable law, you may have the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to applicable legal requirements
- Request information about how your data is being used
- Withdraw certain permissions or consents, where applicable
Some information may need to be retained where required for legal, regulatory, security, or legitimate business purposes.
To make a privacy-related request, please contact us using the details provided below.
9. Third-Party Services and Links
The App may use third-party technologies or services to support authentication, notifications, analytics, hosting, security, or other technical functions.
Those third parties may have their own privacy policies and terms. We encourage you to review their privacy practices where applicable.
If the App contains links to third-party websites or services, we are not responsible for their privacy practices, content, or security.
10. Children’s Privacy
The A.S. Tiles World App is intended primarily for registered shop owners, vendors, and business customers and is not designed specifically for children.
We do not knowingly seek to collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.
11. Business and Vendor Accounts
The App is intended for business-related purchasing and ordering activities. Information provided by vendors or shop owners may therefore include business contact information and delivery details.
Users are responsible for ensuring that the information they provide is accurate and that they have the appropriate authority to provide business-related information submitted through the App.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our App, business practices, technology, or applicable requirements.
When we make material changes, we may update the “Effective Date” shown at the top of this Privacy Policy and, where appropriate, provide additional notice through the App.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your information, please contact us:
A.S. Tiles World
Email: info@astiles.co.in
By using the A.S. Tiles World App, you acknowledge that you have read and understood this Privacy Policy.